Summary
Christine Mitchell, known as The Car Lady, emphasizes the importance of comprehending vehicle owner’s manuals, which often appear complex. She advises utilizing manufacturer-specific videos and general YouTube tutorials to enhance understanding. Consulting the product advisor who delivered the vehicle can also provide valuable insights. Mitchell, with extensive experience as a technician, service advisor, and salesperson, founded The Car Lady brand in 2001 to assist dealerships across Canada in building customer relationships, thereby boosting retention and satisfaction.
The Car Magazine
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