Drivers find advanced vehicle tech ‘continually annoying’
Summary: The 2024 U.S. Tech Experience Index (TXI) Study by J.D. Power highlights numerous areas where automakers need to enhance in-car technology. According to Kathleen Rizk, J.D. Power’s senior director of user experience benchmarking, while advanced technology is crucial for modern vehicles, some features have proven to be either annoying or redundant. For instance, Ford’s …
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